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How api166 Handles Your Personal Information

Your account data — from registration details to DANA, OVO, and GoPay transaction records — is collected for one purpose: to run your account securely and keep your experience smooth.

Account Data ProtectionE-Wallet Transaction PrivacyYour Right to Access & DeleteCookie Controls AvailableContact Us to Update Records
api166 How api166 Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We use SSL encryption across every page of the platform — login, cashier, and account settings included. Your DANA, OVO, and GoPay payment details are never stored in full on our servers; the e-wallet processors handle tokenisation on their end. We retain your account data for as long as your account is active, and we give you clear paths to request deletion when you close it.

Encryption in Transit

All data moving between your device and our servers travels over SSL. This covers login sessions, deposit flows via DANA, OVO, or GoPay, and account profile updates.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and adjust cookie preferences through the settings panel in your browser.

Retention and Deletion

Account data is kept while your account is open. After closure, we hold records for the period required by applicable law. You can request full deletion by contacting support once your account is closed.

Who to Contact

For data access, corrections, or deletion requests, reach our support team via live chat or the in-account Help tab. We aim to respond to all data requests within a reasonable period.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about your personal data, want to request a copy of what we hold, or need to update something in your account profile, our support team handles privacy requests directly. You can reach us through live chat, email, or your in-account messaging tab — responses cover data access, correction, and deletion requests.

Live Chat Open the chat widget from any page in your account. Privacy and data requests are handled by the same team that manages account support — no separate queue.
Email Support Send your data request to our support address found in the account help section. Include your registered account name so we can locate your records promptly.
In-Account Messaging Log into your account on mobile or desktop, go to the Help tab, and submit a privacy request directly. This path keeps your request tied to your verified account.

Common Questions About Your Privacy

If you have a question about how your data is used, the answers below cover the most common topics. For anything not listed here, our support team handles privacy requests through live chat and the in-account Help tab.

We collect your registration details — name, contact info, and chosen payment method such as DANA, OVO, or GoPay — along with device and session data used to secure your login.

We share only what payment processors need to verify a DANA, OVO, or GoPay transaction. We do not sell your personal data or share it with advertisers or unrelated third parties.

Data is held while your account is active. After you close your account, we retain records for the period required under applicable law in eligible regions, then delete them on request.

Yes. Contact our support team through live chat or the in-account Help tab with your registered account name. We will put together a summary of the data held against your profile.

Send a correction or deletion request via live chat, email, or the in-account Help tab. Include your account name so we can locate your records and action the request without delay.

We use session cookies for login continuity and analytics cookies for page performance. You can manage both through your browser settings; turning off analytics cookies does not affect account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.